Integral

INTEGRAL AND TRAVIS PERKINS CREATE A WINNING PARTNERSHIP FOR MERSEYSIDE SOCIAL HOUSING MAINTENANCE

Dedicated Travis Perkins warehouse and online ordering from hand-held computers deliver optimum service for 40,000 homes

Social housing tenants in Merseyside have benefited from a ground-breaking partnership between national maintenance providers, Integral Housing Services, and building supplies specialists, Travis Perkins.

After more than a decade of meeting the maintenance needs of social housing owned by local councils and housing associations in Merseyside, Integral Housing Services has 260 local staff, including qualified electricians, plumbers, painters, and other craftsmen. But they needed a rapid response provider for all the products and materials they use.

National building materials supplier, Travis Perkins, has established a dedicated warehouse in Bootle, Liverpool to supply all the products needed by Integral‘s Merseyside team, including timber, plumbing, heating, kitchen, and bathroom products. That initiative includes three full-time Travis Perkins staff.

The result is a big success for everyone.

Integral‘s maintenance staff have been equipped with hand-held computers, enabling them to submit product orders for central authorisation and passing to the dedicated Travis Perkins warehouse for rapid delivery.

According to Ian Jones, Integral Housing Services Director: “Our new system of consolidating ordering with Travis Perkins in Merseyside enables us to process more than 800 orders and invoices each week.

“Our staff can simply pick up the materials they need and be on their way to the next job. 95% of all reactive repairs are now fixed first time, making a huge difference to our clients‘ tenants”, said Mr Jones.

Travis Perkins‘ dedicated Merseyside warehouse for Integral Housing Services stocks the full range of more than 500 products specified in the company‘s maintenance contracts, and provides delivery to site.

Travis Perkins has now established another dedicated Integral operation, at its Barrow-in-Furness branch, to serve Integral‘s operations for housing contracts in the Cumbria area.

ENDS 7th March 2008

For further information please contact Violet Ridge, Sturgess Van Damme, on 01275 349011 or email violet@sturgessvandamme.co.uk

Notes to Editor

Integral is the UK‘s largest and fastest-growing independent provider of property maintenance services to major corporate and public sector clients;

Integral employs more than 2,500 people in 15 locations throughout Britain;
Integral has Britain‘s largest fleet of mobile maintenance service vehicles;
Within the past five years, Integral has grown from a turnover of £57 million to £131 million.

Integral Services clients include:

British universities and schools
Police forces
Most major banks and insurance companies
Local authorities, healthcare trusts, housing associations, and Government agencies throughout the country
Five of the biggest owners of major shopping malls
Some of the biggest names in UK manufacturing
Major MoD agencies
A long list of the leading property companies and public sector property agencies
Many of the biggest names in High Street retail
Blue-chip clients in technology, professional services, and transport.

NB: A client list is available on Integral‘s website: www.integral.co.uk