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INTEGRAL WINS AWARD FOR LIVERPOOL HOUSING TRUST CONTRACT

Bootle-based Integral Housing has won an award for its repair and maintenance services provided to Liverpool Housing Trust (LHT).

Integral Housing Services is part of Integral, the UK‘s largest independently owned property maintenance provider.  The division has been providing property maintenance and repair services to local authorities and housing associations in the Merseyside area for more than a decade.

LHT conducts regular appraisals of all of its contractors.  Those who provide more than £20,000 worth of services over the year take part in the appraisal at a scheduled meeting, while businesses providing goods and services of a lower annual value take part in a document review.

Ian Jones, Integral Housing Services Regional Director says: “LHT is one of our longest held clients.  “We welcome the appraisal process as it provides valuable information for both parties that can be used to support and guide continuous improvement procedures.

“This year‘s result is our best score ever and demonstrates our exceptional attention to detail, quick response time and high standards of customer service.”

The Liverpool Housing Trust appraisal assesses contractors on a range of criteria including performance and quality, quality assurance, technical competence, employee competence, continuous improvement, health and safety, equality & diversity, customer care and environmental management.

Integral Housing Services directly employs over 260 fully skilled operatives, a policy which gives better control and builds stronger loyalty and commitment than could otherwise be delivered by a higher ratio of sub contracted staff.

ENDS             10th January 2007

For further information please contact Claire Sneddon, Sturgess Van Damme, on 01275 349011 or email claire@sturgessvandamme.co.uk

Notes to Editor

Integral is the UK‘s largest and fastest-growing independent provider of property maintenance services to major corporate and public sector clients;

• Integral employs more than 2,400 people in 15 locations throughout Britain;
• Integral has Britain‘s largest fleet of mobile maintenance service vehicles;
• Within the past five years, Integral has grown from a turnover of £57 million to £131 million.

Integral Services clients include:

• British universities and schools
• Police forces
• Most major banks and insurance companies
• Local authorities, healthcare trusts, housing associations, and Government agencies throughout the country
• Five of the biggest owners of major shopping malls
• Some of the biggest names in UK manufacturing
• Major MoD agencies
• A long list of the leading property companies and public sector property agencies
• Many of the biggest names in High Street retail
• Blue-chip clients in technology, professional services, and transport.

NB:  A client list is available on Integral‘s website:  www.integral.co.uk